Fees:

• All fees are current at the time of going to print; however, we reserve the right to change them.
• We also reserve the right to cancel & postpone events & event dates. Where possible 5 working days notice will be given.

Delegates Traveling from outside Johannesburg:

• Please do not book flights, accommodation, rental cars etc. until you have received your confirmation letter from us stating that the event has been confirmed and is going ahead. We will not be liable for any traveling costs incurred due to us canceling an event. 5 working days will be given if cancellations occur.

Delegate Substitution: Allowed up to 1 day prior to event

• Delegates may send a replacement substitute in circumstances where the initial delegate is not able to attend. Substitutes can be made up to 1 day prior to the event without incurring a penalty. Please inform us so we can make the necessary arrangements for the new delegate. If no substitute is sent - the full fee is then liable. Notification can be made via email or telephone. Contact Tshidi on enquiry@thehedgehgoevent.com or 27 11 704 1469.

Payment: No later than 48 hours before event

• Payment can be made by cheque or by electronic transfer.Please quote the reference number from your invoice so that payments can be tracked.
• Delegates will not be allowed to attend without payment having been received.
• For late bookings - payment can be made on the morning of the event.

Cancellation: 7 working days prior to event

• All cancellations must be done in writing and emailed directly to The Hedgehog Event at enquiry@thehedgehogevent.com. We require 7 working days notice in order to cancel any booking.
  Any bookings made within this 7 day period cannot be cancelled.
  A 50% cancellation fee will then be charged if 7 days notice have not been given.
• Under severe circumstances like illness, where it is not possible to give 7 days notice (where a medical certificate can be produced), we will transfer the booking if no substitute can be sent.
  Please note that in this case a minimum cost of R650 all inclusive per day will be charged to cover confirmed meals, training facilitators and printing costs incurred from your booking.

Transfers & Postponements:

• The transfer option only applies to delegates who are transferring to a different date for the same course.
• Transfers can only be made up to 10 working days prior to the course, after which point the registration is considered to be a cancellation.
• The option to transfer can only be used once within the year period, after which non – attendance will be treated as a cancellation and all outstanding invoices will be due.
  

Joint & Several Liability:

• All obligations to The Hedgehog Event by the delegate and the company are joint and several.

Breakfast Sessions:

• Bookings for breakfast sessions cannot be cancelled once booked. Substitutes may be added in cases where delegates cannot attend. If you book & do not attend – you are liable for 100% of the fee.